Photo Credit: Krish Dulal (Wikimedia Commons)
TU teaching hospital (IOM), established in 1982 with the support of JICA, is a well known public hospital in Nepal with 663-bed facility. It is the premier medication institute of Nepal. Tribhuwan university hospital is the largest hospital in country providing tertiary-level health service. The hospital is the site of teaching and research activities of IOM ( Institute of Medicine).
When visiting TUTH for treatment or diagnosis, we need to purchase a ticket. It costs NRS 60 for new patients and NRS 30 for the old ones now. For morning session we can take tokens (we need to take tokens first and wait for our turn for the tickets) from 8:15 am onwards. They sell tickets from 9 am till 11 am for the morning session. There are separate windows for old and new patients, it is mentioned on your token which window you should visit.
Now we can also purchase the ticket online to avoid the hassle of waiting in line for a long time. Google the link for online tickets of TU Teaching Hospital.
For Ear, Nose, Throat, Head and Neck Surgery there's a separate department called Ganesh Man Singh Center for Ear, Nose, Throat, Head and Neck Surgery. We can get tickets for ENT in this department. So, ENT patients should directly visit this building, not the main ticket counter. Ganesh Man Singh Center is behind the main ticket counter building.
For Dental patients Dental building is near the main gate of the TUTH. They start selling tickets one hour later than other departments.
In order to get tokens we need to ask the guard or other staff over there. They'll hand us a tokens asking our problems and we then need to wait for our turn.
There's a Counter of HImalayan Bank in the main ticket counter buildling marked number 100 where we need to pay the charges of Stool, Urine and other costs of the pathology lab. If you're told to go to 100 just remember the Himalayan Bank Counter near main entrance of main ticket selling building.
In TUTH if you are referred to LAB for stool, blood and urine test, which in most cases you will be, it will take time. In my personal experience they had asked me to come after 20 days for stool and urine test. So, I had to go to the private hospital to get it sooner.
Even in the Dental department, when I had visited they said that their X-ray machine was out of order, hence my Dentist recommended me to visit Norvic Hospital for X-ray. I was having excruciating toothache so I decided to go to a private dental hospital in the city, where they did everything in one day, and my toothache was gone after first RCT.
TUTH is definitely a good hospital but due to high patient flow and maybe due to lack of proper management, patients are made to wait for fairly long period of time, which is doubly painful for those patients who are visiting the hospital from outside the valley and have no place to stay in Kathmandu.